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Privacy Policy

Effective Date: 25 April 2025

Reliance Solutions & Technology (T) Ltd ("we", "us", or "our") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.reliancesolutions.co.tz (the "Site"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information

• Name
• Email address
• Phone number
• Company name
• Job title
• Location (city, country)
• Any other information you voluntarily submit via forms, email, or chat

b. Non-Personal Information

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Device type
• Referral source

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and maintain our services
• To respond to inquiries or support requests
• To improve our website and user experience
• To send newsletters or promotional emails (only if you've opted in)
• To comply with legal obligations
• To analyze trends and measure website performance

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information with:

• Trusted third-party service providers who assist us in operating our website and delivering services
• Legal authorities when required by law or to protect our rights
• Business partners in joint ventures or partnerships (with your consent)

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files stored on your device that help us understand user behavior and improve functionality. You can control cookie settings through your browser preferences.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, or destruction. However, no internet-based system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the information we hold about you
• The right to request correction or deletion of your data
• The right to withdraw consent (where applicable)
• The right to object to processing or request data portability

To exercise any of these rights, please contact us at:
📧 Email: info@reliancesolutions.co.tz
📍 Address: Mikocheni kwa Nyerere, Kinondoni, Dar es Salaam, Tanzania

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Continued use of the website after such changes indicates your agreement to the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Reliance Solutions & Technology (T) Ltd
📧 Email: info@reliancesolutions.co.tz
📍 Address: Mikocheni kwa Nyerere, Kinondoni, Dar es Salaam, Tanzania
📞 Phone: +255 767 053 250